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We continue to monitor the latest novel COVID-19 updates from the Centers for Disease Control and Prevention (CDC). Our clinical leaders have implemented protocols that are consistent with CDC guidelines to ensure the quality and safety of the care we provide to our patients. 

This page will be frequently updated with COVID-19 information and resources. 


Frequently asked questions


How long will visitor restrictions be in place?

We will be constantly monitoring the evolving situation and will modify our policy based on when it is safe to do so.


How can I communicate with my loved one if I can’t visit?

We understand it is important for our patients to stay connected with family and friends during this difficult point in their lives. We strongly encourage using other methods of communication, including mobile devices, to provide them with encouragement and support. Popular apps to facilitate communication and video calling are listed below. As always, our team will continue doing their part as well to help them make the most of their recovery.


How can I get items to my loved one?

Please contact the hospital to arrange a delivery for your loved one.


Are you still hosting support group meetings?

In accordance with the CDC guidelines on events and gatherings, we will be postponing our upcoming support groups until further notice.


What safety precautions are being practiced in the hospital?

We are following this outbreak closely and making sure that our clinicians are kept up-to-date on the current recommendations for screening patients. Our preparation plan includes our existing infection control protocols, education for leadership and employees on the CDC’s recommendations for signs and symptoms, prevention and treatment as well as employee refresher training on use of personal protection equipment. In addition, all equipment in our therapy gym will continue to be cleaned thoroughly between each patient, social distancing will be followed with patients in the gym and dining services will be adjusted for patients and employees. All non-emergency or non-essential company travel has been halted for our employees.

Keeping you safe

A few ways to stay virtually connected

While we are restricting visitors at this time, please consider these other ways to stay connected with your loved ones including one of the following apps. You can download them in either the App Store (iPhone) or the Play Store (Android). Both patient and visitor will need to download the same application.

Thank you healthcare hero coloring sheets available for download

Coloring can be fun and therapeutic for all ages, and you can celebrate our healthcare heroes while doing so.

Encompass Health has created healthcare hero-themed and other fun coloring pages for your personal use or sharing with your children and grandchildren.

Click on the images below to download your coloring sheets.


Share it with a healthcare hero

Once your children (or you — we won’t judge) complete a coloring sheet, take a photo of it and tag @EncompassHealth on Facebook. Or take it one step further and find an Encompass Health location near you and mail it directly to the hospital.


Download your coloring sheet now

Click on the image you want to download a PDF and print it to start coloring now.


Heroes Work Here Coloring Sheet Download Thank You Healthcare Heroes Coloring Sheet Download Cat and Dog Coloring Sheet Download Butterfly 2 Coloring Sheet Download Butterfly Coloring Sheet Download 

COVID-19 latest updates

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Learn how we are safeguarding our patients and staff.

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Infection control protocols

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We are taking action in our hospitals. Learn about our safety precautions.

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Protect yourself from COVID-19

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Find information from the CDC on how to protect you and your family.

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COVID-19 blog articles

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Read our latest blog articles regarding COVID-19.

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