Gordon recently had a fall that resulted in a broken back, requiring surgery. After a stay at a local hospital, Gordon transferred to The Rehabilitation Institute in Shiloh to begin his rehabilitation journey. Gordon shared, “From the very first moment, I felt like this was a very special place. It was warm and inviting and personal, and from the go, I felt like family. You don’t find that just anywhere."
“Though we live nearby, we really didn’t know or fully understand what [this hospital] was, or how it supported our community. But now that I do know, what a value-add it is to our community!” Gordon said. “We are lucky to have it and I’m going to tell everyone I know.”
“In my past career and military life, I was around a lot of leaders in various companies and in government contracts, so I was very moved by the dedication and the sincerity of the CEO—who stopped by daily—and other [senior leaders] down to all the rest of the….I’m going to say family here. The staff were extremely professional, but it is their dedication, honesty, and sincerity that truly stands out. It is their genuine care for the people who they are serving and helping. What it makes me think of is ‘duty.’ They have a strong sense of duty. It’s a moral responsibility, not just a job,” Gordon said. “I’d like to think that I am mature, and I know there’s more to life than just you, yourself. The people who work here seem to know that. They serve selflessly, and they work together so well. And to add, all the nurses and doctors were absolutely kind, courteous, and punctual.”
“When I first arrived, I needed help with pretty much everything. By the end of my stay, I was able to get around in my room and walk. That certainly feels good,” Gordon said. “What stood out time and time again about my experience here is the strong teamwork that I saw all over the place. Everything the people do is done with respect and love. It has been so much more than a typical ‘recovery’ type of experience, but an experience that actually touched and changed my heart. That’s something you can take home with you and carry around forever. You can’t find that everywhere you go. I am so grateful.”
Gordon’s Outcomes
Gordon improved tremendously over her 10 days in the hospital. At admission, he required assistance getting in and out of bed, bathing, dressing, and walking. At discharge, he was independent in bathing, dressing, getting in and out of bed, and walking more than 150 feet without assistance. Gordon is pictured above ringing the graduation bell with his occupational therapist Emily (lower) and with Chief Executive Officer Cassidy Hoelscher (above).