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Welcome to our hospital

At Rehabilitation Hospital of Bristol, a joint venture of Ballad Health and Encompass Health, we are committed to helping you regain independence after a life-changing illness or injury. Located in Bristol and serving the Tri-Cities area, we are a leading provider of inpatient rehabilitation for stroke, brain injury and other complex neurological and orthopedic conditions.

Using clinical collaboration and advanced technologies, we provide a personalized care plan designed to meet your unique needs and help you achieve your goals.

Our inpatient rehabilitation hospital uses an interdisciplinary team approach that includes physical, speech and occupational therapists, rehabilitation physicians, rehabilitation nurses, case managers, dietitians and more, combined with our advanced technology and expertise, to help you achieve your goals. You will receive at least three hours of therapy five days per week while under the constant care of registered nurses, many of whom specialize in rehabilitation, and frequent independent private practice physician* visits.

Rehabilitation is covered in full or part by most health insurance plans, including Medicare and Medicaid. Our hospital has contracts with most major insurance companies and is willing to negotiate with other companies, as needed.

*The hospital provides access to independent physicians.

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Careers

What to expect

Take a look at what happens during a stay at our hospital

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Superior amenities at our hospitals

Televisions

Telephones

Free WiFi

Courtyard

Interpreter services

Tours available

Pet friendly

Nonsmoking

Volunteers

Student observation hours

See our hospital

We proudly display our Gold Seal of Approval™

Stroke Rehabilitation

Our hospital has earned The Joint Commission’s Gold Seal of Approval® for Disease-Specific Care Certification in stroke rehabilitation.

Take a virtual tour

The following region contains a Google 3D virtual tour feature that allows a user to view the Encompass Health facility. To assist screen reader users in understanding what is presented in the 3D virtual tour, each image view is independently described within lists that can be found under each linked heading. The room links below our virtual tour leave this website and go directly to Google maps to walk through the hospital.

Please click on the arrows to navigate through the hallways on each floor. Use the "L" options on the right-hand side of the tour window below to navigate through different areas/floors of the hospital for a full virtual tour. See a key to "L" areas below.

L0 - Lobby
  • Lobby/Foyer of hospital accessed through main hospital entrance.
  • Main desk in lobby entrance for receptionist and admitting area.
  • Chairs for patients and visitors to use.
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  • Multiple tables throughout therapy gym to assist in patient therapies.
  • Exercise equipment throughout gym to be used with technologies in therapy sessions.
  • Small stairs to assist in building patient’s strength.
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  • Activities of daily living suite is a recreated bedroom, kitchen, laundry area, and bathroom area to simulate activities of daily life for patients to practice before they return home.
  • Bedroom has bed.
  • Kitchen has small table and chairs, standard kitchen and laundry appliances.
  • Bathroom has a tub.
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  • Patient room with bed, sink, bathroom, TV and chair for visitors.
  • Wardrobe with storage for personal effects .
  • Window with exterior view.
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  • Shared patient room with two beds, sink, bathroom, and chairs for visitors.
  • Wardrobes for storage.
  • Nightstands are placed next to each bed with a curtain to divide room between patient beds.
  • Window with exterior view.

Leadership and staff

Britta Milhorn CEO
BRITTA MILHORN

Chief Executive Officer

Britta came to Encompass Health from Wellmont Health System in June 2015 as the director of quality and risk.

Britta came to Encompass Health from Wellmont Health System in June 2015 as the director of quality and risk. With more than 26 years in healthcare, her experience includes quality, patient safety, patient satisfaction, IT, regulatory compliance and infection prevention. Britta also was the administrator for the NeuroScience Service line where she helped developed a Joint Commission-certified stroke program. She has served for many years as an examiner for the Tennessee Center for Performance Excellence and as an examiner for the Malcolm Baldrige National Quality Award Program. In 2007, Britta led the Wellmont Health System to win the Tennessee Center for Performance Excellence Award. Britta has served multiple years as a board member for United Way of Greater Kingsport. She received her bachelor’s degree in mathematics from East Tennessee State University with a double minor in physics and finance.

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Gabbi Cooper
GABBI COOPER, CCM

Director of Case Management

Gabbi joined Encompass Health in 2017 as part of the case management team and promoted to director of case management later that year.

Gabbi joined Encompass Health in 2017 as part of the case management team and promoted to director of case management later that year. She has a Bachelor’s of Science in health and human performance and received her certification for case management through the CCMC. She is a member of the Academy of Certified Case Managers and has worked in healthcare for more than 15 years.

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Christy Forbis
CHRISTY FORBIS, PHR

Human Resources Director

Christy received a degree in business administration with a concentration in human resources from East Tennessee State University in 2000.

Christy received a degree in business administration with a concentration in human resources from East Tennessee State University in 2000. She has worked in healthcare since graduating. Christy has been with Encompass Health, formerly HealthSouth, since 2006, became the director of human resources in December 2014 and received her Professional in Human Resources Certification in May of 2017.

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Ashley Fullen
ASHLEY FULLEN, M.S. CCC-SLP, MBA

Director of Therapy Operations/Director of Quality and Risk

Ashley joined Encompass Health as a speech-language pathologist in 2009 and has served as a department manager since 2010.

Ashley joined Encompass Health as a speech-language pathologist in 2009 and has served as a department manager since 2010. She holds a master’s degree in speech-language pathology from Radford University. In addition, she holds a master’s of business administration with a healthcare endorsement from King College. Ashley is certified by the American Speech-Language-Hearing Association (ASHA) and is a member of the American Society for Healthcare Risk Management (ASHRM). She currently serves as director of therapy operations, quality, and risk management.

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Stan Hunt
STAN HUNT

Plant Operations Director

Stan joined Encompass Health in 2003 after a 23-year career in industrial construction.

Stan joined Encompass Health in 2003 after a 23-year career in industrial construction. In addition to serving as the hospital's safety officer, his responsibilities also include the environment of care and maintenance. Stan is a certified instructor with the International Association of Nonviolent Crisis Intervention. He is a registered healthcare safety officer at a senior level with the International Board of Environmental Health and Safety. He also completed the State of Tennessee Food Service Training Program in 2004 and is an active member of the Sullivan County Emergency Management Program.

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Katrina Lloyd
KATRINA LLOYD

Chief Nursing Officer

Katrina started her career in healthcare in 2007.

Katrina started her career in healthcare in 2007. She received her Bachelor of Science in nursing from East Tennessee State University in 2008. She joined Encompass Health in 2015, and assumed her current role of chief nursing officer in 2016. She is a current member of the Virginia Organization of Nurse Executives & Leaders as well as the Tennessee Organization of Nurse Executives.

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Donna Weinman
DONNA WEINMAN, R.PH.

Pharmacy Director

Donna has been a pharmacist for more than 25 years.

Donna has been a pharmacist for more than 25 years. Graduating pharmacy school from the University of Kentucky in 1986, she has gain experience working in a hospital setting for 15 years and 10 years in a home infusion setting as pharmacy manager/director of pharmacy. She started with Encompass Health, formerly HealthSouth, in January of 2014.

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Patient satisfaction ratings

What to expect

Take a look at what happens during a stay at our hospital

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Our hospital

We deliver connected care and superior outcomes through our state-of-the-art inpatient rehabilitation hospital.

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