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Welcome to our hospital

At Encompass Health Rehabilitation Hospital of North Memphis, a partner of Methodist Healthcare, we are committed to helping you regain independence after a life-changing illness or injury. Serving the greater Memphis area, we are a leading provider of inpatient rehabilitation for stroke, brain injury and other complex neurological and orthopedic conditions.

Using clinical collaboration and advanced technologies, we provide a personalized care plan designed to meet your unique needs and help you achieve your goals.

Our inpatient rehabilitation hospital uses an interdisciplinary team approach that includes physical, speech and occupational therapists, rehabilitation physicians, rehabilitation nurses, case managers, dietitians and more, combined with our advanced technology and expertise, to help you achieve your goals. You will receive at least three hours of therapy five days per week while under the constant care of registered nurses, many of whom specialize in rehabilitation, and frequent independent private practice physician* visits.

Rehabilitation is covered in full or part by most health insurance plans, including Medicare and Medicaid. Our hospital has contracts with most major insurance companies and is willing to negotiate with other companies, as needed.

*The hospital provides access to independent physicians.

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Careers

What to expect

Take a look at what happens during a stay at our hospital

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Superior amenities at our hospitals

50 Beds

Televisions

Telephones

Free WiFi

Courtyard

Tours available

Support groups

Day room

Nonsmoking

No pets allowed

Volunteers

Student observation hours

Interpreter services

See our hospital

hospital-tour-northmemphis

We proudly display our Gold Seal of Approval™

Stroke Rehabilitation

Our hospital has earned The Joint Commission’s Gold Seal of Approval® for Disease-Specific Care Certification in stroke rehabilitation.

Amputee Rehabilitation

Our hospital has earned The Joint Commission’s Gold Seal of Approval® for Disease-Specific Care Certification in amputee rehabilitation.

Take a virtual tour

The following region contains a Google 3D virtual tour feature that allows a user to view the Encompass Health facility. To assist screen reader users in understanding what is presented in the 3D virtual tour, each image view is independently described within lists that can be found under each linked heading.

Please click on the arrows to navigate through the hallways on each floor. Use the "L" options on the right-hand side of the tour window below to navigate through different areas/floors of the hospital for a full virtual tour. See a key to "L" areas below.

L0 - Lobby
  • Driveway patient accessible entrance leading to sliding front doors.
  • Sliding doors with magazine racks and luggage carts.
  • Patient seating available on both sides of entrance doors.
  • Sliding doors leading to reception desk and hallway.
  |  
  • Entrance to the cafeteria that is connected to the hallway.
  • Small square tables and chairs for dining.
  • Computer on desk with chair in the corner.
  • Large tables and chairs for dining by windows.
  • Hot and cold buffet style food bars.
  • Fountain drink and hot drink machines available in cafeteria.
  |  
  • Rectangular courtyard surrounded by brick wall, fencingand an outdoor area for therapy.
  • Multiple hedges surrounding the courtyard.
  • Round table and chairs for seating and benches.
  • Gazebo witha grill and a bench.
  • Therapy room with various equipment and technology such as parallel bars.
  • Therapy gym with various equipment with windows lining the wall.
  • Therapy gym opens up into the hallway
  |  
  • Room with two patient beds and nightstands with curtain divider and chair.
  • Wall lined with two dressers, two desktops and two safes for personal items.
  • Large windows on one wall.
  • Wheelchair against wall.
  • Sink opposite of stools next the dresser closest to the wall.
  • Bathroom with toilet, shower and accessibility seats and door for privacy.
  • Doorway leading to hall.
  |  
  • Open room with the nurse's station and hallways leading off.

Leadership and staff

Donald J. Sullivan
Donald J. Sullivan, M.D., FAAPM&R

Medical Director

Dr. Sullivan serves as the Medical Director of Encompass Health Rehabilitation Hospital of North Memphis.

Dr. Sullivan serves as the Medical Director of Encompass Health Rehabilitation Hospital of North Memphis and has been with the team for 10 years. He holds a Bachelor’s Degree from Miami University and a medical degree from the Ohio State University College of Medicine. He completed residency at the Tufts University/New England Medical Center in Boston, Massachusetts. Dr. Sullivan is board certified by the American Board of Physical Medicine and Rehabilitation. He is also a diplomat of the American Academy of Physical Medicine and Rehabilitation and a fellow of the Physiatrist Association of Spine, Sports and Occupational Rehabilitation (PASSOR). Specializing in pain management and rehabilitation, he has 20 years of experience in his field.

Dr. Sullivan is an independent private practice physician.

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Stephanie Brooks
Stephanie Brooks

Business Development Director

Stephanie Brooks is the business development director of Encompass Health Rehabilitation Hospital of North Memphis and has 15 years of healthcare marketing experience.

Stephanie Brooks is the business development director of Encompass Health Rehabilitation Hospital of North Memphis and has 15 years of healthcare marketing experience. She holds a bachelor’s degree in social work from Delta State University and a master's degree in social work from the University of Tennessee. In 2008, Stephanie received most outstanding individual admission award and consecutive years, president and chairman club. Stephanie is an advocate for patient’s rights and has a strong passion for family and faith.

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Megan Hicks
Megan Hicks, PharmD, MBA, BCPS

Director of Pharmacy

Encompass Health Rehabilitation Hospital of North Memphis is excited to announce Megan Hicks as our new director of pharmacy.

Megan is the director of pharmacy for Encompass Health Rehabilitation Hospital of North Memphis. She brings with her a wealth of knowledge and experience along with a high energy for transformative leadership. Megan received her bachelor’s degree in chemistry and biology. She also received her master’s degree in business administration and Doctorate of Pharmacy degrees from Union University. She is a board-certified pharmacotherapy specialist.

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John Kessler
John Kessler

Chief Executive Officer

John Kessler joined Encompass Health of North Memphis as the chief executive officer in fall 2021.

John Kessler joined Encompass Health of North Memphis as the chief executive officer in fall 2021. John came to Encompass of North Memphis with more than 18 years of experience in healthcare leadership. John’s background has helped him to develop the strategic leadership skills to lead the organization creating positive change in the rehabilitation process for our patients.

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Trina Lapsley
Trina Lapsley

Director of Quality & Risk Management

Trina is the director of quality & risk management for Encompass Health Rehabilitation Hospital of North Memphis.

Trina is the director of quality & risk management for Encompass Health Rehabilitation Hospital of North Memphis. She brings with her a wealth of knowledge and experience along with a passion for process improvement. Trina has obtained her bachelor's degree in business administration and her bachelor's degree in nursing. She also obtained her master's degree in nursing. Trina excels in demonstrating critical thinking and analytical skills in a patient care setting.

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Cynthia Lytle
CINDY LYTLE

Director of Therapy Operations

Cindy assumed the position of Director of Therapy Operations in 2014.

Cindy assumed the position of Director of Therapy Operations in 2014 after serving as Lead Occupational Therapist in Encompass Health Rehabilitation Hospital of North Memphis's Therapy Department. She received her Master of Science in Occupational Therapy from Washington University in St. Louis and has a background in Pediatrics, Home Health, Outpatient and Inpatient Rehabilitation. She has been with Encompass Health Rehabilitation Hospital of North Memphis, formerly HealthSouth Rehabilitation Hospital-North, for nine years, beginning as a staff level Occupational Therapist. Cindy’s goal for each and every patient we treat at Encompass Health Rehabilitation Hospital of North Memphis is for them to progress and return to the most independent life possible.

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Yolanda Motley
Yolanda Motley

Controller

Yolanda joined the Encompass Health Rehabilitation Hospital of North Memphis team in 2019 as controller.

Yolanda joined the Encompass Health Rehabilitation Hospital of North Memphis team in 2019 as controller. Her professional background includes over 15 years of hospital revenue cycle and financial planning. She holds a master’s degree in business administration from Bethel University and a bachelor's degree in healthcare administration from the University of Phoenix. Yolanda’s goal at Encompass Health is to help the hospital run as efficiently as possible for our patients while ushering clinical colleagues through the financial world of healthcare.

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Jennifer Thomas
Jennifer Thomas, CRC, CCM

Certified Case Management Director

Jennifer joined the Case Management team of Encompass Health Rehabilitation Hospital of North Memphis in September 2014.

Jennifer joined the Case Management team of Encompass Health Rehabilitation Hospital of North Memphis in September 2014 and was promoted to Director of Case Management in September 2016. Her professional background includes Mental Health Case Management and Vocational Rehabilitation Counseling/Leadership with two state programs serving persons with physical and emotional disabilities, including blindness. She is a Certified Rehabilitation Counselor and Certified Case Manager with a Master’s degree in Rehabilitation Counseling from the University of North Florida and Bachelor’s degree in Rehabilitative Services from the University of Florida. Jennifer is most passionate about ensuring her patients and their families have access to community resources for the most successful transition home.

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Michael Hutsell
Michael Hutsell

Facilities Management Director

Michael is the facilities management director for the Encompass Health Rehabilitation Hospital of North Memphis.

Michael is the facilities management director for the Encompass Health Rehabilitation Hospital of North Memphis. His professional background includes over 40 years of healthcare industry experience. Michael holds a bachelor’s degree in business administration from the University Memphis. Michael’s goal at Encompass Health is to help the hospital run as efficiently as possible for our patients while supporting our staff to provide the highest level of care possible.

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Whit Noble
Whit Noble

Human Resources Director

Whit brings 15 years of human resources and operations experience to Encompass Health Rehabilitation Hospital of North Memphis.

Whit brings 15 years of human resources and operations experience to Encompass Health Rehabilitation Hospital of North Memphis. Whit received his bachelor’s degree from the University of Mississippi and worked to receive his master’s degree in business administration from the University of Arizona Global Campus. We are thrilled to announce Whit as our new human resources director.

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Patient satisfaction ratings

What to expect

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Our hospital

We deliver connected care and superior outcomes through our state-of-the-art inpatient rehabilitation hospital.

Learn about our hospital